5
Problem Sensing
ØIf
you feel there’s a problem - there’s a problem.
ØDon’t
take someone’s solution for a problem definition.
ØThe
trickiest part of certain problems is just recognizing their existence.
ØPeople are so adaptable
- we’ll put up with almost any problem - until
it comes to our consciousness that it doesn’t have to be that way.
ØIf a person is in a
position to do something about a problem, but doesn’t have the problem, then do something so he or she
does.
ØBe aware that, in the final analysis, not too many
people really want their problems solved.
(Look at your own organizations’ efforts that end in failure or dissatisfied clients.)
ØDetermine
what the consequences are of not solving the problem.
ØEach problem is unique. Each context has its own needs.