"What's the Problem?"

Present State / Desired State cont.

Present State

Desired State

Many bullets penetrating aircraft

in critical and non-critical areas

Fewer bullets penetrating

critical areas

Folger & LeBlanc

These statements now match and the distinction between them is sharp,

giving way to an array of solution paths such as: reinforcing critical areas,

moving critical components to more protected areas, etc.

NOTE: The original instruction that was given to solve the perceived problem

would have failed. Reinforcing the areas where the planes had been shot would

have been futile. Clearly, these were non-critical areas - otherwise these planes

would have been casualties as well.