6
Common Terms
•Customer
•Client
•Member
•Contact
•Security
•Asset
•Issue
| •We usually think of these as NOUNS or THINGS in
the business. However, these are not really nouns but more like adverbs,
that is, they infer a description of an activity – such as event. That is,
something happened that caused a Thing do go into a certain state of
being. |
|
| •There are many terms that represent the Role of
something rather than the permanent status of something. That is, these types
of words describe a situation or relationship that some essential thing is
in. |
|
| •For example a Person or Organization is a
Customer. |
|
| •Ditto for client, member, or contact. |
|
| •Some valued stock, bond, or contractual
agreement may be a Security or an Asset. |
|
| •A Boat, Car, Savings Account, Intellectual
Property may be an Asset. |
|
| •Any number of things, Contract Clause, Budget
Line Item, a cashed check, etc. may be an Issue. |
|
| •Note – all of these things can share these very
same terms within the SAME ORGANIZATION! |