actor: Agent

public <<internal worker>> actor: Agent
Author: Steven Marcus
Project: Phase: 1.0; Status: Proposed; Version: 1.0; Complexity: 1
Dates: Created: 10/7/2004 9:26:12 AM; Modified: 10/7/2004 10:33:53 AM;
Flags: Active: false; IsRoot: false; IsLeaf: false;
Extension Points:
UUID: {18B8140E-2AED-45d4-AB75-DBFA84BB4FF1}
Desc: The entity that is responsible for interacting the other Call Center Agents and external Customers.
 

See also: UC1_Log On to Line4 System, UC2_Log Out of Line4 System, Session Management, Conference Management, Agent Management, Call Management, Address Management

Appears in: Line4 Use Case View

Connections