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Business Process (Re)Engineering –Summary – cont.
•Make sure you don’t “pave the cow path,” so clearly document the process “As Is”. •Make sure the process “As Desired” meets everyone’s expectations and achieves the objectives of the organization as documented in the framework. •Test the feasibility of the process by quickly designing a prototype or simulating the process. Test all dimensions by role-playing. Adjust as necessary. •Understand the impact of change across all stakeholders and participants. Develop a plan for achieving the change. Test the feasibility and adjust.
•Reflect after implementation.
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