• Hammer & Champy’s* BPR Fundamentals
distill to:
• 1. Organize around outcomes, not
tasks.
2. Identify all
the processes in an organization and prioritize them in order of redesign urgency.
3. Integrate information processing work into
the real work that produces the information.
4. Treat geographically dispersed resources
as though they were centralized.
5. Link parallel activities in the workflow instead of just
integrating their results.
6. Put the decision point where the work is performed, and build
control into the
process.
7. Capture
information once and at the source.