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BPR Tools and Techniques – cont.
•Benchmarking
–Compare to other like-processes in disparate businesses.
–Develop patterns of collaboration types.
•Several diagramming tools and techniques help to communicate flow:
–Rummler/Brache diagram*
–UML Activity diagram*
–UML Collaboration diagram*
–*supported by various modeling tools such as Visio, Systems Architect, Rational Rose)