5
BPR Concepts –
Fundamentals - cont.
•Systems perspective – a Process
does not occur in a vacuum; it flows through
an ever-changing environment that has an
affect on the predictability of the result.
•Process improvement or
innovation will not always result from computer
technology.
•Policies often discourage process change or process improvement.
•Early analysis of current process (procedures) and the rationale of its heritage will determine the feasibility
of process change or improvement.